To the maximum extent permitted by law, QTradeFX will not be liable for any consequential, incidental, special, direct, or indirect damages (including but not limited to lost profits, trading losses or damages that result from use or loss of use of the QTradeFX sites and third party content, inconvenience or delay). This is true even if QTradeFX has been advised of the possibility of such damages or losses.
Except as otherwise required by law, QTradeFX will not be liable to you or anyone else for any loss resulting from a cause over which such QTradeFX does not have direct control. This includes failure of electronic or mechanical equipment or communications lines (including telephone, cable and internet), unauthorized access, viruses, theft, operator errors, severe or extraordinary weather (including flood, earthquake, or other act of god), fire, war, insurrection, terrorist act, riot, labor dispute and other labor problems, accident, emergency or action of government.
If you live in a state, country or jurisdiction that does not allow the limitation or exclusion of liability or incidental or consequential damages, some or all of these limitations and exclusions may not apply to you.
In certain exceptional circumstances, QTradeFX Limited. may refund payments made by credit card. In this case, the funds will be refunded to the card that was used for the deposit.
If you have any questions about this Policy do not hesitate to contact us by E-mail: support@QTradeFX.com
Please note: Due to fraud prevention and anti money laundering laws, accounts which have never traded are unable to withdraw funds within 30 working days of dormancy and must have completed trading of up to 'X' standard FX lots, 'X' being calculated as total deposit amount divided by 10.